Remote Control Troubleshooting

You pull into the driveway after a long day at work.  It is cold and rainy outside, and you are ready to be home!  You push on the garage door remote opener and nothing happens.  So, you try again a bit harder this time.  One last effort is required before giving up, so you roll down the window and place the remote outside the window, and still nothing.  At this point, you admit defeat, walk to the front door, unlock the door, go in, walk to the garage, press the button, and drive your car in.

If this sounds all too familiar to you, you obviously have something wrong with your garage door remote opener!  The most common reason for remote opener failure is a dead or dying battery.  Replace all the batteries in the remote and try again. 

The second most reason for remote opener failure is a disconnection of the garage door opener itself.  If the power went out during the day, you may have to reset your garage door opener.  This usually can be done by manually disengaging the garage door from the opener, and then reengaging it.

If your remote opener works intermittently, you may have a radio frequency problem.  Although unusual, this may occur. 

Finally, it’s possible that the remote opener is broken.  Try using a different remote opener.  If all the other remote openers work, then the non-working remote opener should be replaced.

If you have attempted to fix your opener with the above tips, and are still having problems with your garage door opener, call your local professional garage door contractor for evaluation.  They will come and inspect the situation and determine the cause of the problem.

Checking References

You have decided to upgrade to new garage doors and are going to hire a garage door service company to complete the project.  You have narrowed your search down, and all that is left before deciding is to check the references.  But, how do you do that?

During the interview project with your garage door contractor, ask for a list of three to four references.  Ideally, you want past customers that have done business with the contractor over a period of time – some recent, and some historical.

Then, call the references.  Do not be embarrassed about asking for references, or for calling and checking references.  When you call the potential reference, simply identify yourself as a potential customer of the company, and ask a series of questions.  Plan on the conversation lasting less than 15 minutes. 

Some questions to ask include:

  1. What type of project did you have done?
  2. How satisfied were you with the work completed?
  3. Would you use this company again?  Why or why not?
  4. Can you recommend this company to perform my project?  (Elaborate here a bit on what you are having done, unless the work performed for the past customer was identical to your anticipated project.)
  5. If you had one suggestion for improvement for this company, what would it be?
  6. Did the company clean up their mess afterwards, and were there any additional expenses?
  7. Did you need to have any warranty work done, or any repairs on the project?  If so, were they responsive to your needs?
  8. Is there anything else you would like to tell me?

For more information on how to hire a garage door contractor, see our post on hiring.

Hiring a Garage Door Professional

You have a much needed repair for your garage door, or you need a new garage door installed.  Can you hire the local handyman to do this?  You are often better off if you hire a professional with expertise in garage doors, openers, and installation and repair. These garage door professionals are usually licensed, insured and bonded.

How do you know if you are hiring the right person for your garage door project?

First, spend some time talking to the contractor.  Ask to see copies of their insurance paperwork, making sure that they have both liability and worker’s compensation insurance. 

Find out how long the contractor has been in business.  New businesses are not necessarily bad, but you want a contractor who knows the garage door industry and the business, and is experienced in your project.

Honestly discuss with your contractor your price expectations.  Expect to see a written estimate for the project, and ask about any unanticipated overages.  How often does this contractor’s projects go ‘over’?  Make sure always to receive a written estimate.

Find out if the contractor is a member of the local better business bureau.  Contact your local better business bureau to find out if any complaints or reports have been filed.

Finally, use a reputable local company.  Local companies thrive off of local business, and are more likely to be around if you have a problem or concern down the road.  The last thing you want is to be half way through your project and your contractor ‘disappear’.

Selecting a New Garage Door

Selecting a garage door for your new or existing home is an important consideration.  A garage door can substantially increase the comfort and pleasure you have in your home, and help when it comes time to sell your house later on.

When looking for a new garage door, homeowners should consider the design of their home.  Are you looking to upgrade your existing design?  Perhaps you have always dreamed of a carriage door design instead of a traditional louvered door.  Consider how this door would look in your neighborhood and on your house. 

Always consider purchasing garage doors that are insulated.  While it is true that non-insulated garage doors are less expensive, insulated garage doors provide sound deadening qualities, and noticeably improve your comfort in and outside your home.  Well insulated garage doors also will cut down on your heating and cooling bills, making your home more environmentally friendly.

Consider the components of the garage door.  Is there a warranty that extends to the point when you anticipate no longer being in the house?  Are the springs, rollers, and blades made of a high quality material?  Speaking with a professional contractor can help provide you with suggestions on the best type of materials for your home.

Your goal when you purchase a new garage door is to find a door that will complement your current home style and design, be cost effective and efficient, and provide you with the safety and security that your family deserves.

When it comes time to install a new garage door, always contact a local, licensed and insured garage door professional.